What We Collect and Why It Matters
When you open an account, we collect your registration details — name, email, phone number, and the payment method you connect, whether that is bKash, Nagad, or Rocket. Transaction records are kept to verify deposits and process withdrawals correctly; without that history, disputes cannot be resolved.
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We also collect device and session data — your IP address, browser type, and login timestamps — to detect unusual access and keep your account secure. Cookies and similar tracking help us remember your preferences across sessions, so you do not have to reset your wallet
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or language choice each time. All data handling depends on your local law and the eligible regions this service covers. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those
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processors need to complete your transaction. If you are in Bangladesh and your account is active, your data sits in our system for as long as the account remains open, plus a retention window required by our compliance obligations. You can request a summary of what
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we hold at any time through the support contact below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.